att and dlink router

johnscrub · 30th July 2010

I am using a motorola 2210 dsl router /modem combo from phone company with a dlink dir-655.I have the 2210 in bridged mode and am using the dlink to assign dhcp and whatever else.Im using windows 7 with the latest wincap(4.1.2).It finds my console and i can join games,but my problem is that my ping will just go off the board when playing!!??One minute it may be 68 then the next over 4000??ive looked at the tuts and cant get heads or tales.Does anybody have a similair setup or have an idea of what i need to do to solve the problem??Thanks!!!

wassabi · 30th July 2010

Your problem is most likely caused by other internet software running on your pc or network. Examples: file sharing, youtube, etc...

I didn't check your router specifications, but it may have a QOS and set xbc as low priority.

johnscrub · 30th July 2010

Yea i thought of that and made sure that xbc was only internet app running.I have tried resetting them both ,running it bridged and not bridged.Seems no matter whaat i try,the ping just skyrockets.if you have any ideas or anybody that you might know does ,,,,im wide open to suggestions!!!??i am running windows 7 on a toshiba laptop.ive tried it with wireless and wired is how i usually run it.ive tried to forward ports but just cant seem to get anything to forward...so as i said im wide open to any help or suggestions!!???

johnscrub · 31st July 2010

I finally got ports to forward but still the ping jumps,and i turned qoc off,double checked to make sure no other programs were running...can play for a little bit but then it skyrockets..it really sucks

davidjustinkirk · 2nd August 2010

You finally got it working with the wireless connection or what? Usually wireless isn't really that stable at times so try the wired connection you previously used.

johnscrub · 2nd August 2010

no ..we just tried it on wireless to see if would work better.this is on a wired ethernet on the laptop.it is to the point of smashing in little pieces cause no way to play b4 ping goes up.it has been as high as 4700..im stumped!!??we have tried several different setup and scenarios to no avail?any other suggestions?ports are still wired..im down to thinking its a bad ethernet card...may have to breakdown and buy a used desktop..which suxs

wassabi · 2nd August 2010

Before you buy anything, take your xbox to a friends house. Confirm that the problem is your pc / network.

johnscrub · 2nd August 2010

well we brought the laptop to my brothers and he has cable internet.we tried it on his network and was doing the same thing...so to me that was an indication that the laptop was the culprit...?we then hooked his desktop back up and everything worked as it should..and it has done this with two different xboxes..just have to break down and buy the desktop when funds are available..thanks for you guys help!!!my brothers xbconnect and xbox work fine on his network and i said earlier as soon as we put the laptop inplace it went berserk.

wassabi · 2nd August 2010

That is good troubleshooting, at least you narrowed it down to the component with the issue. Keep your eye out for the root cause, whether it be the ethernet card or some rogue software.

johnscrub · 2nd August 2010

Will do!!I am stilll gonna try to play and see if one of the config will work!!??Thanks for all your help and if im lucky ill get one over murphy!!Cheers!!

davidjustinkirk · 4 Weeks Ago

Quote:

Originally Posted by wassabi

That is good troubleshooting, at least you narrowed it down to the component with the issue. Keep your eye out for the root cause, whether it be the ethernet card or some rogue software.

As for the rogue software I would suggest try using safe mode on your PC and then running XBConnect.
Also did a little research on the ethernet card and a few tests you can do to see if everything checks out well...
http://www.duxcw.com/faq/network/testnic.htm

Also try downloading a large file.. maybe 3gb and have it to where it doesn't resume once disconnect somehow that way you would know if there is some sort of connection issue.

johnscrub · 2 Weeks Ago

Well my troubleshooting wasnt that great!!we have tried a different laptop that my brother plays on and same problem!!i am beginning to think it the sucky dsl service!!we tried to factory reset everything and setup the dsl router to bridged mode,not bridged and same scenario..followed all the dlink site for getting a dir-655 to work with dsl and still same results..even tried dmz..?i am at a lose!!??i even tried my gaming software which shuts down all background programs ..so im still trying!!

wassabi · 2 Weeks Ago

Since it worked at your brother's house with your brother's pc, but did not work at your house with your brother's pc, kinda obvious where the problem lies.

Jump on over to the dslreports forums. They can help you identify if your ISP is the cause and what you need to do to fix the issue.

Scroll through the forum list here, hopefully your ISP has a specific section available or even direct support.
http://www.dslreports.com/forums/all

They will probably ask you for linequality info. Register on the dslreports website and login, then visit this page and get the URL of the page with your results.
http://www.dslreports.com/linequality